The key tactical benefit of digitization is to improve the efficiency of core business processes – a benefit that comes through exploiting the tactical advantages offered by digitization. Capturing documents and data at the point of origin or receipt into an organization allows for many tactical advantages including but not limited to:

Eliminating transcription errors
Implementing electronic workflow processes
Creating audit trails
Creating one source of truth for each document/item of data
Improving accessibility to information
Integrating business systems

The source of these advantages includes the following digitization initiatives, processes, and activities:

Document capture through scanning
Digital capture of information through use of eForms
Capture of metadata from both eForms and scanned documents to obviate the need for transcription and duplicate entry
Optical character recognition to obviate the need for entry of data into systems
Using workflow functionality to automate authorization processes and create audit trails
Version control
Eliminating security issues with emailed attachments by instead sending links to a single source of truth in a database
Making it easy to access all documents relevant to a business process by creating a relationship to other digitized records
Improving searching of documents by completing content as well as title and metadata searches